We understand that you would rather be looking at our items or going straight to placing your order than reading through this page, but this page contains important information that you need to be aware of.  Please note that by making a purchase from us, you are agreeing to and accepting these policies whether you have read the policies or not.

*THE USPS (United States Postal Service) SHIPPING COMPANY HAS RECENTLY CHANGED THEIR POLICY WHERE THEY MAY NOT PROVIDE ANY TRACKING INFORMATION FOR INTERNATIONAL SHIPMENTS OR THE ONLINE TRACKING INFORMATION IS SIGNIFICANTLY DELAYED FOR BOTH DOMESTIC AND INTERNATIONAL SHIPMENTS.  PLEASE BE AWARE OF THIS WHEN SELECTING THE SHIPPING SERVICE FOR YOUR ORDER*

 
 

During our checkout process, all major credit cards as well as PayPal are accepted.  If you choose to use PayPal you will be redirected to PayPal's secure payment website during the checkout process in order to enter your payment information directly into PayPal and then you will return to our website to select your shipping method and to finalize your order.

Please enter your shipping information exactly as you would like it to appear on the shipping label, and with an English translation if appropriate.  You can provide any additional information via the Contact Us form or in the comment box that is provided during checkout.  Also, providing a contact phone number is highly recommended, especially for international orders in case the shipping company or your country's customs department needs to contact you.  Please make sure that you have made the appropriate arrangements to be able to receive the package as well as please be sure that your shipping address can handle oversized packages and that you are aware of how oversized packages are handled at your location. 

 

UNITED STATES DOMESTIC SHIPPING

We ship out of California, USA.  We offer a variety of shipping options to allow you to best choose the shipping carrier and desired delivery time that works best for you.  United States domestic shipping and handling rates are $3.00 for United States Postal Service (USPS) first class standard shipping, $5.95 for USPS Priority ~3 business day shipping, $10.00 for UPS Ground or FedEx Ground, $25.00 for FedEx 2Day or UPS 2nd Day Air, and $50.00 for FedEx Standard Overnight.  Please note that signature confirmation may be required at the time of delivery and will generally be at our discretion.  If you would like to confirm to have or waive the signature confirmation, please let us know in the comments section during the checkout process, and we will do our best to accommodate For the FedEx 2Day®, UPS 2nd Day Air, and FedEx Standard Overnight® shipping options, orders will ship out the next business day unless you contact us to confirm the possibility of same day shipping.  A "business day" means Monday through Friday, excluding U.S. federal holidays.  Please note that FedEx and UPS do not normally consider Saturday or Sunday a normal business shipping day.

Please note that we are in no way responsible for your package once the shipping company states that the package has been delivered or attempt at delivery has been made.  Therefore, it is very important that you have made the appropriate arrangements to be able to receive the package, that you have entered your full and complete shipping address during checkout, that you are sure that your shipping address can handle oversized packages, and that you are aware of how oversized packages are handled at your location.  Please note that we are also in no way responsible for any delays that the shipping company may experience during transport/shipping/delivery of your package.

As an appreciation for your patronage, we offer free standard shipping on U.S. domestic purchases totaling greater than or equal to $60.00 and free approximately 3-5 business day shipping on U.S. domestic purchases totaling greater than or equal to $100.00.  Free shipping will be primarily through FedEx, but may alternatively be done through USPS or UPS, and will be at our discretion. 

 

INTERNATIONAL SHIPPING

In regards to international shipping, we strive to provide the ability for anyone who wants our items to be able to order and receive them.  Due to an overwhelming amount of worldwide support, we have recently been able to greatly improve our international shipping rates and terms.  The appropriate shipping rates to your country will be displayed during your specific checkout/order session.

In general, international shipping rates by FedEx or UPS is 50USD.  In most cases, UPS will be used as the international shipping method of choice.  This shipping method provides reliable estimated shipping times and delivery as well as full tracking of the package to the point of delivery to you. For countries where we ship high volumes, we are able to provide FedEx or UPS shipping rates as low as 25USD.  There are certain countries where the shipping rate will cost more than 50USD due to FedEx and/or UPS policies.  The appropriate and specific shipping rates to your country will be displayed during your individual checkout/order session.

For those customers who have requested a less expensive shipping option and for which the timing of delivery and the tracking of the package is not a priority, we also provide United States Postal Service (USPS) Priority International Shipping at 25USD and/or USPS First Class International Shipping at 10USD to certain countries. 

Please note that the USPS international shipping options do not typically provide a tracking number that tracks the package to the point of delivery to you, and may not provide accurate delivery estimates, especially when accounting for customs processing, etc.  The tracking/customs number provided by the USPS typically only tracks the package to the last location within the United States before leaving for international shipping.  If you have had good experiences with this service in the past, we would assume that you will have a good experience again, but we cannot guarantee delivery for these shipping options as this is not under our control.  These are the policies of the USPS, not our own.  By choosing this shipping option, you agree to the inherent risks of this option To review, we offer these options because many customers want and request lower relative shipping cost options and because certain customers are willing to accept the inherent risks of these options. 

On certain occasions we may upgrade your shipping method and this will be at our discretion.  Please note that you are responsible for paying any required customs/duty/import/brokerage/VAT or other fees.  Depending on the shipping company, the shipping company may request payment of these fees on your country's behalf either by contacting you before delivery or at the time of delivery.  Please note that although the shipping company may be requesting these fees, these fees have nothing to do with the shipping cost.  The shipping company may have an agreement with your country to collect these fees on your country's behalf so that delivery is not delayed.  If you refuse to pay for these fees, then you are in effect abandoning your package and there will be no refund generated for the order.  Please note that we are in no way responsible for your package once it is stated to be delivered, attempt at delivery has been made, or attempts by your country's customs department or the shipping company have been made to contact you.  Therefore, it is very important that you have made the appropriate arrangements to be able to receive the package and that you have entered your full and complete shipping address during checkout including contact phone number.  Please note that we are in no way responsible for any delays that the shipping company may experience during transport/shipping/delivery of your package.

As an appreciation to our international customers, we are now able to offer free FedEx or UPS international shipping to select countries on purchases greater than or equal to 200USD or 400USD.  The following list is just a few of the countries for which we are able to offer free shipping for purchases of 200USD or greater: Australia, Canada, Denmark, France, Germany, Hong Kong, Ireland, Italy, Mexico, Netherlands, Norway, Spain, Sweden, United Arab Emirates, and the United Kingdom.  The following list is just a few of the countries for which we are able to offer free shipping for purchases of 400USD or greater: India and South Africa.  If you would like to know if your country might qualify for this free shipping option, please feel free to contact us via the Contact Us form.  This is a great opportunity to get your friends together to place an order.  Please note that you are responsible for paying any required customs/duty/import/brokerage/VAT or other fees even if you qualify for free international shipping.

If you would like to know whether we are able to ship to your location as well as the actual cost of shipping before placing an order, please feel free to Contact Us first, providing us with your postal code, city, and country, the items you are considering purchasing, and the general time frame in which you would like to receive your order; we will get back to you with the shipping cost and we will update this country specific rate on our website.  Please note that you are responsible for paying any required customs/duty/import/brokerage/VAT or similar fees.  

By making a purchase from us, you are agreeing to and accepting these policies whether you have read the policies or not.

 

GENERAL SHIPPING INFORMATION

Orders are typically sent out in 1-5 business days, with priority based on the type of shipping chosen.  For the UPS 2nd Day Air, FedEx 2Day, and FedEx Standard Overnight shipping options, orders will ship out the next business day unless you contact us to confirm the possibility of same day shipping and will typically require signature confirmation upon receipt.  A "business day" means Monday through Friday, excluding U.S. federal holidays.  You will receive an automatically generated email notification with tracking/customs label information when the shipping label for your order is created. 

Please note that arrival of your order, particularly for international shipping, is based on the shipping services used and delays such as from inclement weather, seasonality, and local customs policies may occur and is something that we are not able to control.  Please note that the online tracking information may not provide updated information for the first 24-48 hours.  Please note that you are responsible for paying any required customs/duty/import/brokerage/VAT or similar fees.  Depending on the shipping company, the shipping company may request payment of these fees on your country's behalf either by contacting you before delivery or at the time of delivery.  Please note that although the shipping company may be requesting these fees, these fees have nothing to do with the shipping cost.  The shipping company may have an agreement with your country to collect these fees on your country's behalf so that delivery is not delayed.  If you refuse to pay for these fees, then you are in effect abandoning your package and there will be no refund generated for the order.  If your package is unclaimed by you or returned to us because the shipping company is unable to make delivery because of such things as an incorrect shipping address, it is your responsibility to contact us; otherwise you are in effect abandoning your package.

 

GENERAL INFORMATION AND RETURN POLICY

Although we make every effort to satisfy all orders, we reserve the right to refuse any order for any reason.  Orders that are made from an anonymous proxy will automatically be canceled/voided.  If you would like to know if we are able to ship to your location and the specific shipping and handling rates, please feel free to Contact Us before placing your order.

We are doing our part to preserve the planet by using recycled material and minimizing packaging.  We only have one earth so we all need to do our part to preserve it...and one great thing is that we can all look good doing it!

We offer a 15 day return policy from the purchase date for U.S. domestic purchases.  Please send us a message via the Contact Us link for complete instructions.  Items must be postmarked within 15 days of the purchase date.  You are responsible for the return shipping costs.  Returns require the items to be in their original condition and with their original packaging in order to be accepted.  We will not accept returns that do not fulfill these criteria.  Please note that worn items such as ties, bow ties, shoes, and shirts as well as custom, special order, and jewelry type items are not returnable items.  Jewelry type items can only be exchanged for another item(s).  Shirts can only be exchanged for another shirt size or style, when available.  Upon receiving and reviewing the condition of the returned items, we will refund to you the cost of the items (which does not include the shipping fee) if the items are in acceptable condition.  Please note that returns totaling greater than or equal to 50USD are subject to a 20% handling fee.  If you are deciding whether to place a large order such as for a wedding, we would suggest that you consider first placing a small order to ensure that you like the items before purchasing in bulk.  As a general policy, international sales are treated as final sales. 

By making a purchase from us, you are agreeing to and accepting these policies whether you have read the policies or not.

 

PRIVACY POLICY

In regards to your privacy, when you purchase something from our store, as part of the buying and selling process, it is necessary for us to collect the personal information you provide such as your name, address, and email address.  When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which is only for internal and/or legal use.  Our store is hosted by a highly respected third party e-commerce platform that allows us to sell our products and services to you.  Your data is stored through their data storage and databases and on a secure server behind a firewall.  Any credit card data you provide is encrypted through the industry standard Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After this completion, your purchase transaction information is deleted.  We offer PayPal as a third-party payment service.  They collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, please note that they have their own privacy policies and terms of agreement and we recommend that you take the time to become familiar with these documents.  If you provide us with your credit card information, the information is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Please note that we employ cookies to enhance your experience on and through our website.  By continuing to use our services, we assume that you accept our use of cookies.

 

YOU'VE MADE IT TO THE BOTTOM!

By making a purchase from us, you are agreeing to and accepting these policies whether you have read the policies or not.

Please note that although we may have an affiliation with the sites linked from our site, we are not responsible for the content present on any external links. 

Thank you so much for your support and patronage.